Overviewmedallia is the pioneer and market leader in experience management.our award-winning saas platform, medallia experience cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.we believe that every experience is a memory that can last a lifetime.experiences shape the way people feel about a company.and they greatly influence how likely people are to advocate, contribute, and stay.at medallia, we are committed to creating a world where organizations are loved by their customers and their employees.we empower exceptional people to create extraordinary experiences together.bring your whole self.the roleas a senior software engineer on the social data collection team, you will be instrumental in the development and maintenance of applications that enable medallia customers to gather unsolicited feedback for analysis on our experience cloud platform.this role's primary focus is backend engineering.you will design and implement robust, scalable, and performant microservices crucial to the medallia social product.however, given the product's continuous evolution, demonstrated frontend development experience is also desirable.you will be expected to tackle complex, large-scale technical challenges, take end-to-end ownership of your products, and actively contribute to advancing our saas platform.this is a chance to join a high-impact team and play a significant role in shaping the direction of our product.candidates based in the mexico city vicinity will be prioritized as this role is hybrid, 3 days per week onsite.responsibilitiesship great software that is scalable and robust and then keep it hummingdesign, implement and drive the technical roadmap and product implementation; help the team prioritize and plan pragmaticallypartner closely with dependent teams across engineering to ensure smooth product deliveries and uninterrupted serviceidentify gaps in knowledge, tools, and process and work with your teammates, engineering manager and product manager to address thosetroubleshoot and debug the software platform to identify root causes and provide mitigation and remediation options.work in small teams with like minded engineers in an agile environment with daily standups, technical forums, code reviews and research spikesbecome a go-to person for one or more components owned by the teamprovide on-call support on a rotation schedulequalificationsminimum qualifications5+ years of professional experience developing and maintaining software products.demonstrated experience designing and building enterprise grade software within a distributed micro-service architecturedemonstrated proficiency building and maintaining java applications,demonstrated experience working with kafkacomprehension of software engineering fundamentalsexperience working with sql databasesexperience working with docker and k8s in a production environmentenglish proficiency, both oral and writtenpreferred qualificationsbs/ms in computer science, engineering, or related fieldexperience working with apache cassandraexperience with java 17+experience with sprintboot 3demonstrated experience building and maintaining react (typescript) applications.proficiency using gradle for build and dependency managementanalytical mindset and good problem-solving skillsbring an ownership mindset with a focus on qualityexperience with functional programming.agile process experience, ability to work in fast-paced, globally distributed teamsat medallia, we celebrate diversity and recognize the value it brings to our customers and employees.medallia is an equal opportunity employer.all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age (40 and over), disability, genetic information, veteran status or military service, or any other status protected by state or local law.individuals with a disability who need an accommodation to apply please contact us at .for information regarding how medallia collects and uses personal information, please review our privacy policies.applications will be accepted for 30 days from the date this role was posted or until the role has been filled.#j-*-ljbffr