About the role
we are seeking a highly skilled and creative in-store artist to join our team. As an in-store artist, you will be responsible for delivering exceptional customer experiences through artistic customization.
this is a unique opportunity to work with a dynamic brand and contribute to creating personalized and exclusive items that exceed customer expectations.
main responsibilities:
* deliver a world-class shopping experience by ensuring customers receive expert advice on products and customization options.
* effectively communicate product knowledge and accurately describe items and customization possibilities.
* anticipate and cater to customer needs with empathy and a high level of customized customer service.
* collaborate with colleagues to achieve team goals and maximize sales.
* follow all company procedures, policies, and guidelines for activities, including co-creation.
* participate in sneaker maker tour events as required.
* perform sales associate duties when not engaged in 'on tour' or co-creating activities.
key requirements:
* 1-3 years of relevant experience in luxury retail
* an artistic skillset (painting, drawing, sketching, doodling)
* self-motivated with positive attitude and professional selling techniques
* good customer focus with strong presentation, interpersonal, and communication skills
* strong teamwork abilities
* additional languages a plus