Industry/sector
not applicable
specialism
core techops
management level
manager
job description & summary
at pwc our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of it services. This includes monitoring network performance troubleshooting issues and implementing security measures.
those in it support at pwc will focus on providing front-line technical assistance and troubleshooting to facilitate smooth functioning of computer systems software and hardware. Working in this area you will be responsible for providing support to internal and external clients to address and resolve issues in a timely and efficient manner through a variety of mediums/channels. The guidance will help to resolve technical issues and maintain efficient it operations at the l2 up to l4 support levels.
enhancing your leadership style you motivate develop and inspire others to deliver quality. You are responsible for coaching leveraging team members unique strengths and managing performance to deliver on client expectations. With your growing knowledge of how business works you play an important role in identifying opportunities that contribute to the success of our firm. You are expected to lead with integrity and authenticity articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
* analyse and identify the linkages and interactions between the component parts of an entire system.
* take ownership of projects ensuring their successful planning budgeting execution and completion.
* partner with team leadership to ensure collective ownership of quality timelines and deliverables.
* develop skills outside your comfort zone and encourage others to do the same.
* effectively mentor others.
* use the review of work as an opportunity to deepen the expertise of team members.
* address conflicts or issues engaging in difficult conversations with clients team members and other stakeholders escalating where appropriate.
* uphold and reinforce professional and technical standards (e.g. refer to specific pwc tax and audit guidance) the firms code of conduct and independence requirements.
minimum years experience required
* 6 years of experience development with a strong focus on c#.
* expertise in object-oriented programming (oop) principles and patterns.
* hands-on experience with angular or other front-end frameworks.
* strong understanding of restful apis and web development standards.
* proven ability to mentor junior developers and collaborate with team members.
additional application instructions
this opportunity is focused on
* design develop and applications ensuring high performance quality and responsiveness.
* create solutions based on provided requirements ensuring scalability and best practices.
* mentor junior developers and provide guidance to help them grow their skills.
* collaborate with cross-functional teams to define design and ship new features.
* develop and implement clean maintainable and efficient code.
* ensure adherence to coding standards architecture patterns and best practices.
* troubleshoot debug and improve existing software.
* participate in code reviews and contribute to improving development processes.
travel requirements
up to 20%
job posting end date
required experience:
manager