If you’re looking for a career where you can make a real impression, join our Integral Service Center (GSC)- HSBC and discover how valued you’ll be.We are currently seeking an experienced professional to join our team in the role ofManager Financial Crime - Investigative ReportingRole purposeResponsible for managing a team of investigators (generally between 8-12 investigators) tasked with conducting investigations in accordance with the Investigative Reporting Instructions.Direct the teams to ensure processes are implemented in accordance with procedures and quality decisions and written products are produced in a timely manner.Main activities:Effective and timely investigation into assigned cases in accordance with agreed standard for reporting requirements and service level agreements. These cases may include:Cases generated by transaction monitoring systems, including the DRA;FC-Unusual Activity Report raised from various parts of the bank, and referred, as appropriate, by Triage to Investigative Reporting;Escalated cases identified by true matches to screening lists by Name Screening teams;Cross-border referrals; andEscalated cases from Fraud Operations.Ensure investigators perform, in line with the Instructions, in order to identify any probable financial crime related issues, or mitigation of any financial crime risks.Ensure through manager review that high quality investigative assessments are made and high quality final products (Investigation Report or closing summaries) are prepared and the case file is populated with appropriate documentation.Ensure that the correct review recommendations are made as appropriate, which may include referral to the MLRO or designated in-market Investigators as to whether a Suspicious Activity Report (SAR) should be filed; referrals to other Investigations teams (Complex Investigations or Major Investigations); or to seek advice from Subject Matter Experts ( AB&C;, Sanctions Advisory and Tax Transparency etc.), where appropriate.Ensure that appropriate referrals for action are identified and completed, including but not limited to recommendations for exit, and KYC/CDD refresh referrals.Ensure where appropriate, interaction with relevant stakeholders, including other Investigations team as well as Customer Selection Exit Management (CSEM) Secretariat or other representatives to manage financial crime risk is done in accordance with procedures.Provide information on completed investigations to Senior Management and other internal stakeholders for risk management, where appropriate.Deliver to team, post receipt from Accredited Trainers, training modules under the Continuous Training Programme, for embedding.Lead on collaboration and provision of feedback, where appropriate, with/to Transaction Monitoring Operations, Fraud Operations and Name Screening teams, where appropriate.Conduct regular team meetings and huddles with team as well as individual 1:1s sessions to cover performance, provide feedback and facilitate personal development planning.Requirements Universal banking experience across Retail, Commercial and Banking and MarketsMoney Laundering investigations experienceFamiliarity and experience with the case management system (Universal Case Management (UCM)Experience with banking core customer data management systems applicable to the relevant marketExperience of identifying activity indicative of financial crime risk, money laundering, terrorist financing, etc. riskStrong critical thinking and analytical skills. Ability to make informed risk-based decisions with robust supporting rationale.Experience in undertaking investigations/analysis into customer activity with the ability to draw inferences from noted behaviour, including transactional profile, against expectation established from KYC/CDD dataExperience in writing reportsProven high quality spoken and written communication skills with the ability to draft reports and communicate conclusions effectively, in a clear, concise and professional mannerConsistently achieve objectives set and take action to improve own performanceStrong organisational skillsCollaborative working style with colleagues and broader stakeholders within a cross-border and LoB matrixOrganisation skillsPrior regulatory or law enforcement investigations experience is advantageousACAMS or International Compliance Association (ICA) certificate/diploma, or equivalent qualificationsStrong communication with good inter-personal and influencing skillsReceptive to accepting and effecting changeAt HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and careHSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
📌 Manager Financial Crime - Investigative Reporting
🏢 Hsbc
📍 México