*general job description*:under general supervision performs the following activities:- applies specialist knowledge in performing and reviewing specific processes and procedures within and across departments, to support achievement of regional, divisional and corporate goals.- participates/leads in the design, development and implementation of processes within area ofexpertise.- prepares internal customs documents to enable the import/export processes for packages arriving/departing via aircraft.- prepares international manifests to ensure responsive and efficient customs clearance is possible.- maintains all customs documentation well organized and properly filed.- performs sorting, baggage support at airport and station, and retrieves air freight from carriers as required.*minimum requirements*:*minimum education*:- high school diploma- proficiency in english (450 toeic points)*minimum experience*:- two (2) years' experience in a freight/cargo customs environment- crt experience preferred*minimum required skills*:- good human relations, interpersonal, and communication skills- accuracy & attention to detail- general office skills- microsoft office & pc skills- strong problem-solving skills- clear and articulate speaking voice- analytical skills- judgement & decision-making skillsfedex is widely acknowledged as a world-class company.we are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world's most admired and respected companies.fedex is consistently named among the world's most valuable and admired brands.some of our recent awards include:- * fortune's world most admired companies (14th)- * fortune's best places to work (15th)- * forbes's one of the "best employers for diversity"- * fedex lac included in the gptw's best workplaces in latin america ranking (24th)- * fedex mexico was included in the gptw ranking for 18th consecutive years- * fedex mexico received the cemefi certification for 13th consecutive years endorsing fedex as a company socially responsible- * fedex chile was re-certified with giro limpio, a seal from the agency of sustainable energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.- * fedex uruguay selected by gptw among the 5 best companies to work for.