Job description – pt am front desk agent (hot0cfqy)
come join the: #1 best hospitality company in the world, #1 best company in the us & #1 best company for women according to 2025 100 best companies to work ®!
work locations
doubletree durango
501 camino del rio
durango 81301
job number
hot0cfqy
shift and compensation
this is a pt am shift. Availability must include weekends and holidays. A clean driving record is required due to the need to potentially drive our airport shuttle. The pay range is $16.50 - $20.50.
what will i be doing?
* assist front office leadership with checking in and checking out guests.
* respond to guest inquiries in a timely, friendly, and efficient manner.
* provide driving and/or walking directions to guests to local destinations.
* ensure a high level of product knowledge of the hotel, including directions, hours of outlet operation, hotel services, hotel events, and local and community events and attractions.
* assist fellow team members and other departments wherever necessary to maintain positive working relationships.
* safely drive our airport shuttle as needed.
* provide or obtain accurate information.
what benefits will i receive?
depending upon eligibility, a vacation or paid time off (pto) benefit. You will instantly have access to our unique benefits, such as the team member and family travel program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by hilton worldwide and its partners. After 90 days, you may enroll in the hilton health & welfare benefit plan, which includes life insurance. Additional voluntary benefits include long‑term disability, flexible spending accounts, accidental death and dismemberment, legal plans, voluntary medical benefits, and employee stock purchase, depending on eligibility. Hilton also offers eligible team members a 401k savings plan, as well as employee assistance and educational assistance programs. The above information is provided as a highlight of the major benefits offered to most full‑time team members in the united states.
what will it be like to work for hilton?
doubletree by hilton understands that doing the little things well means everything. It all starts with a warm chocolate chip cookie welcome. The hotels are unique properties in great locations and serve as the antidote to impersonal vacations, meetings and events. Our guests stay because they know they'll enjoy an experience they truly value at a competitive price. At doubletree by hilton we provide simple acts of care and thoughtfulness that make the traveler feel human again. Our hotels mark the end of travel's challenges and the beginning of a restful stay.
what are we looking for?
we value the following hilton values:
* h hospitality – we’re passionate about delivering exceptional guest experiences.
* i integrity – we do the right thing, all the time.
* l leadership – we’re leaders in our industry and in our communities.
* t teamwork – we’re team players in everything we do.
* o ownership – we’re the owners of our actions and decisions.
* n now – we operate with a sense of urgency and discipline.
key attributes we look for include quality, productivity, and customer focus.
eoe/aa/disabled/veteran
schedule
part‑time
brand
doubletree by hilton
job category
guest services, operations, and front office
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