Responsibilities
* manage the laundry operationsto include all guest room/suite linens and all linens for multiple outlets andcatering/convention facilities, fabric repairs, and/or guest dry cleaning services to ensure product quality standards are met and that optimum serviceis provided to hotel guests according to hotel and company business objectives.
* possess a complete knowledge ofwashing, spotting, starching, dry-cleaning and pressing techniques
* ensure that all items launderedand dry cleaned within the hotel's laundry are finished to the highest standardachievable and returned to the guests or staff in immaculate condition
* organize movement of dirty andclean laundry and of guest valet service
* ensure all damaged linen anduniforms are sent to the uniform room for repairs or discarding
* control and record chemicalconsumption and reorder as required
* assist in maintaining recordsof stock and equipment
* supervise all employees withthe laundry department
* ensure an accurate valetdelivery
* ensure daily production recordsfor linen and uniforms are maintained
* ensures that regular preventivemaintenance is carried out and reduce downtime with proper coordination withthe maintenance department
* works with superior and humanresources on manpower planning and management needs
* works with superior director offinance in the preparation and management of the department's budget.
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