Regional Lead, Payroll Quality & Compliance (APAC/EMEA/Americas)
The Regional Lead, Payroll Quality & Compliance is responsible for managing outsourced payroll operations across multiple countries within the assigned region. This role ensures our clients' payrolls are delivered accurately, timely, and in full compliance with local regulations and company policies in collaboration with our local partners.
Role & Responsibilities
- Lead the onboarding of new payroll vendors - training them according to internal standards
- Oversee end-to-end payroll processing across the region, ensuring that standard processes and agreed payroll calendars are followed end-to-end by our vendors
- Validate the payroll output and maintain appropriate documentation for governance
- Serve as the internal link with vendors for local payroll regulations, audits, and compliance matters
- Maintain payroll controls, checklists, and reconciliation processes
- Drive payroll risk management, resolve escalations, and address discrepancies
- Support continuous improvement by managing incident logging and assessing against agreed KPIs and SLAs
- Ensure service delivery meets defined SLA and KPI targets
- Identify opportunities for automation and system optimization
- Act as the key contact point for outsourced payrolls in your region
- Manage relationships with external payroll vendors and monitor their service performance
Requirements
- Experience: 5 years+ managing vendors in a multi-country payroll role
- Knowledge: Strong understanding of payroll legislation, tax rules, and compliance frameworks across APAC / EMEA / AMER (depending on region)
- Technical Skills: Advanced Excel skills for reporting and reconciliation
- Soft Skills: Stakeholder management, problem-solving, and a continuous improvement mindset
- Preferred: Experience in a Shared Services or Global Business Services (GBS) environment; experience of payroll platforms
About Us
GoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy.
Our Services
- Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/Liquidation
- HR Solutions: Global recruitment, Employer of Record (EOR), Agent of Record (AOR), Global benefits, Global payroll, International HR Consulting
- Finance Solutions: Accounting & Tax
For more information, please visit GoGlobal.com
Overview
We Measure Success by Results, Not Hours Worked. No timesheets. At GoGlobal, we give you the autonomy to make decisions that create real impact, focusing on quality of outcomes rather than tracking time. We are a privately owned company prioritizing sustainable growth and long-term success.
We are a global team, built for those who want to go further. Here’s what your career at GoGlobal looks like:
- A company small enough for your voice to be heard meaningfully, yet large enough to make a global impact
- Collaborating with a diverse, global and supportive team
- Built for the long-haul - no VC or PE pressure, just a focus on sustainable growth
Why We Are Different
- We operate with the benefits of a partnership without the complexities of a partnership. Our hybrid model offers the opportunity to become a partner while maintaining agility
- We do not offer equity plans. We provide opportunities to grow and share in profits as the company grows
- We prioritize organic and sustainable growth
- We’re global and offer opportunities across the world
- English is our official language, with a diverse, global workforce
- We are not a family; we operate like a high-performing team focused on results
- We keep things simple and collaborative to serve clients with global needs
- We value transparency and trust, sharing information openly to empower individuals
- We believe in flexibility, including fully remote and hybrid options
Ready to take the next step in your career with us? Apply now!
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