What success looks like in this role
* attach your resume in english.
* leads large, complex, and geographically expansive it client implementations.
* establishes, leads, and partners with the service delivery organization to meet schedules and resolve technical and operational problems.
* ensures the successful planning, implementation, and execution of contracted services by:
o meeting cost, governance, performance, quality, innovation, and value requirements,
o participating in contract and account governance,
o developing or co-developing an annual review of service level agreements.
* effectively interprets complex business requirements and uses them to design and execute improved client solutions.
* proactively communicates industry and company insights and opportunities.
* establishes credibility with clients as a senior thought partner who can help solve their process, operational, or technical needs.
provides operational and risk management strategies across accounts and ensures these are adapted and applied by service delivery teams.
you will be successful in this role if you have:
* location: based in monterrey; required to work in the client office 3 times a week (hybrid work model).
* language proficiency: fluency in spanish and a high level of english required. Portuguese is not required, but being able to understand it would be a plus.
* studies: related engineering degree completed. Master's degree preferred.
* 8+ years' relevant experience.
* knowledge of itil and agile is highly valued.
unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
this commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a us job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our global recruiting organization at or alternatively toll free: prompt 4). Us job seekers can find more information about unisys' eeo commitment here.