Ar & collections analyst
responsibilities
* process a variety of customer payments received, including checks, ach, wires and efts.
* work closely with cash app and billing teams as well as corporate locations in the resolution of day-to-day and payment issues.
* research and resolve customer a/r issues.
* handle requests for corporate locations sent through company’s ticketing system.
* prepare, record, verify, analyze and report accounts receivable transactions.
* code documents according to company procedures.
* comply with federal, state, and company policies, procedures, and regulations.
* compile statistical, financial, accounting, or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts receivable, and profits and losses.
required knowledge & skills
* credits & debits.
* microsoft office.
* basic accounting principles.
* analytical skills in basic accounts payable and accounting policy.
* organization.
* customer service.
* time management.
* communication, verbal and written.
* mathematical reasoning.
* collaboration
hybrid work arrangements
this role is hybrid eligible with a requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration-first mindset, which is the understanding that teams will work together in-person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader to determine when you should be in office to drive meaningful connections and to best serve our customers.
copeland is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, or disability.
no calls or agency requests please.
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