Y detalle de las actividades
*customer service - remote technical support*
*location*: fully remote
*schedule*:pacific time, 12 pm to 10 pm* (some weekends required with prior notice)
*are you looking for a rewarding customer service role with international impact?*
*join our team and provide exceptional operational and technical support to patients and clients in the united states, united kingdom, canada, and australia.*
*responsibilities*:
- handle customer inquiries regarding medical and technological devices.
- diagnose and resolve technical and operational issues effectively.
- ensure accuracy and security of data within company systems.
- maintain compliance with confidentiality policies, hipaa, and other regulations.
- stay up to date on troubleshooting techniques and device functionalities.
- provide technical support to internal teams.
- assist colleagues with specific inquiries.
- manage assigned tasks professionally and efficiently.
experiência y requisitos
*requirements*:
- * skills*: customer service, problem-solving, critical thinking, creativity.
- * languages*: advanced english (written and spoken).
- * education*: high school diploma or technical degree.
- * technical knowledge*: equipment testing, calibration, customer service.
- * time management*: ability to handle multiple tasks simultaneously.
beneficios
- beneficios de acuerdo a la lft
- fondo de ahorro
*número de vacantes* 3
*área* atención a clientes/call center/telemarketing
*contrato* permanente
*modalidad* home office
*turno* diurno
*jornada* tiempo completo
*horario*
- tiempo completo
- turno vespertino
- flexible
*salario mensual neto* $10,000 mxn
*estudios* carrera técnica
*inglés*hablado: avanzado, escrito: avanzado
*disponibilidad p. viajar* no