🚀 We’re Hiring: Customer Support Specialists 🌍We have 2 open positions on our team 👇👩 💻 Role 1: English(C1-C2) + Hindi📍 Location: Dubai👨 💻 Role 2: English C1-C2) + Spanish📍 Location: LATAM (preferably Colombia 🇨🇴 or Mexico 🇲🇽 — Bogotá, Medellín, CDMX, Guadalajara)✨ What you’ll be doing- Helping customers via phone, email, chat, or ticketing systems 💬- Troubleshooting issues and escalating when needed 🛠️- Managing customer requests in CRM systems 📂- Collecting feedback to improve service ⭐- Providing product walkthroughs and assisting with setup 🖥️- Working closely with technical, sales, and logistics teams 🤝- Ensuring high standards of customer satisfaction and professionalism 🎯- ✅ What we’re looking for- 1–3 years in customer support or back office- Experience in high-volume support (chat, calls, or email)- Background in trading platforms, payments, or KYC- Problem-solving mindset + strong communication skills- Ability to multitask in a shift-based / 24/5 setup- Experience in FX brokers or crypto exchanges is a must✨ Nice to have: Familiarity with CRM/ticketing tools (Zendesk, Intercom)📩 Interested or know someone who might be a fit?DM me or send your CV to dvijaya@b2broker.comLet’s build a team that puts customers first 💡🙌