Key responsibilities
* design and engineer enterprise‑scale network solutions (lan, wan, wlan, data center, cloud connectivity).
* create and maintain logical and physical network designs aligned with enterprise architecture standards.
* translate business and application requirements into actionable network designs and configurations.
implementation & change management
* develop and validate network configuration scripts for routers, switches, firewalls, and load balancers.
* execute network changes during approved change windows, including after‑hours implementations.
* review and validate change documentation prepared by other engineers to ensure technical accuracy and risk mitigation.
advanced troubleshooting & escalations
* act as l3 escalation support for complex and chronic incidents not resolved by l1/l2 teams.
* perform deep root cause analysis (rca) and implement permanent fixes.
operational excellence
* establish and improve testing processes for applications and devices prior to production deployment.
* identify optimization, automation, and standardization opportunities.
* participate in on‑call and escalation rotations as required.
* support problem management and continuous improvement initiatives.
technical leadership & collaboration
* lead technical discussions with customers, stakeholders, and internal teams.
* serve as a technical mentor and sme for junior engineers.
* provide guidance on data, voice, vpn, and mobile network capabilities.
* ensure a high‑quality customer experience in all technical interactions.
required technical skills
* core networking
o strong expertise in routing and switching (bgp, ospf, eigrp, stp, vlans).
o hands‑on experience with cisco enterprise networking solutions.
o deep understanding of enterprise wan technologies (mpls, sd‑wan, vpn).
* security & infrastructure
o experience with firewalls, load balancers, and network security concepts.
o knowledge of network segmentation, access control, and secure connectivity.
o familiarity with itil processes (incident, change, problem management).
o exposure to cloud networking concepts (azure/aws/gcp) is a plus.
qualifications & experience
* 6+ years of enterprise network engineering experience.
* 4+ years operating at l3 / senior engineering level.
soft skills
* strong analytical and problem‑solving skills
* clear technical communication (written and verbal)
* ability to work independently and lead technical initiatives
* comfortable working in 24×7 or on‑call support models when required
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