As a business analyst, you will play a pivotal role within the business insights and operations team, supporting sales, client success, and cross-functional departments with data-driven insights, forecasting, and strategic analysis. Your work will help optimize business performance, improve operational efficiency, and guide decision-making across the customer lifecycle. This role requires strong analytical skills, technical fluency, and a proactive mindset.
key responsibilities:
* analyze business performance metrics and deliver insights to support strategic initiatives.
* develop and maintain dashboards and reports for forecasting, revenue tracking, and operational kpis.
* collaborate with stakeholders to identify opportunities for growth and process improvement.
* conduct market and customer trend analysis to inform business strategy.
* lead initiatives to improve data quality, reporting accuracy, and tool adoption.
* support quarterly business reviews with data storytelling and performance analysis.
* ensure crm and business systems are optimized and accurately reflect operational data.
* provide training and support for business intelligence tools and platforms.
qualifications:
* 2 years of experience in business analysis, revenue operations, or data analytics.
* proficiency in crm platforms (e.g., microsoft dynamics, salesforce), excel, power bi, and data visualization tools.
* experience with business enablement platforms and data enrichment tools.
* strong problem-solving skills with the ability to translate data into strategic insights.
* excellent communication and presentation skills, with a focus on visual storytelling.
* ability to manage multiple priorities and deliver results in a dynamic environment.
* strong proficiency in crm tools, excel, and powerpoint
education:
* bachelor's degree in business administration, finance, economics, data analytics, or a related field.
* advanced coursework or certifications in analytics, statistics, or business intelligence preferred.
* advanced english is a must
tipo de puesto: tiempo completo
sueldo: $22, $25,000.00 al mes
lugar de trabajo: remoto híbrido en puebla, pue.