Leading company in collection of financial products in arrears from 0 to more than 30 days in arrears is looking for your talent as a bilingual collections team leader.
requirements
* bachelor's degree (3rd semester)
* english level c1-c2 (interview is in english)
* advanced excel
* minimum 2 recent and verifiable years as a collections team leader with more than 30 days past due
* experience in collections leading teams and managing accounts of financial products (short‑term credit collections, fintech, tdc, short‑term microloans)
* use of predictive dialer
* use of crm
* training and feedback to teams (approx. 15 people)
* automated collection tools
* collections related kpi reports
* collections scripts
* knowledge of customer collections
we offer
* rotated schedule: 8:00am to 3:30pm and from 1:30pm to 8:00pm with one hour of food
* work area: polanco (15 minutes from chapultepec subway or polanco subway)
* gross base salary $25,000 per month
* benefits of law after the probationary period (3 months) you will receive sgmm + bonus max. $5,000 for results
* bonification of productivity (bono de productividad)
tipo de puesto: jornada completa
sueldo: $20,000.00 - $25,000.00 al mes
pago complementario: bono de productividad
tipo de jornada: turno de 10 horas
idioma: inglés (deseable)
lugar de trabajo: empleo presencial
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