About the role
we are seeking a crm business analyst (dynamics 365) who can combine the skills of a senior business analyst and project manager. This role is focused on implementing and enhancing microsoft dynamics 365 crm while managing project reporting and bau enhancements. You will collaborate closely with project managers, microsoft developers, and internal stakeholders to ensure the crm system is aligned with business needs and delivers maximum value.
key responsibilities
* coordinate activities related to designing, coding, testing, and deployment of applications built on microsoft dynamics 365 and related cloud technologies (office 365, power bi, etc.).
* work with stakeholders to understand business priorities and requirements.
* prioritize enhancement requests to improve application capabilities.
* collaborate with engineering teams throughout the project lifecycle to design, build, and deliver application and infrastructure components on schedule.
* ensure business requirements are clearly defined and well-documented.
* drive project rigor in planning, status reporting, and delivery of development cycles and small projects.
* implement best practices in user experience, platform configurations, license management, and business processes.
* identify risks, challenges, and improvement opportunities for crm processes and solutions.
required qualifications
* 6+ years of experience as a business analyst, with exposure to crm implementations.
* strong background in microsoft dynamics 365 (crm).
* experience in project coordination or project management.
* strong documentation and stakeholder management skills.
* ability to translate business needs into technical requirements.
* familiarity with cloud-based tools like office 365 and power bi.
why join us?
* 100% remote role.
* competitive gross salary of $90,000 – $95,000 monthly
* opportunity to work on high-impact crm transformation projects.
job type: full-time
pay: $90, $95,000.00 per month
language:
* english (required)
work location: remote