The e-commerce logistics coordinator is responsible for managing all aspects of shipping routes and delivery, specifically with regard to customer satisfaction. As e-commerce logistic coordinator, customer satisfaction is a priority. Additionally, a logistic coordinator is well-versed in supply management principles and practices.
*essential functions*
- manage orders and arrange stocking of materials and equipment to ensure they meet needs
- plan and track shipment of products according to customer requirements
- communicate with suppliers, retailers and customers to achieve mutual satisfaction
- maintain logs and records of warehouse stock and executed orders
- recruit and coordinate logistics staff according to availabilities and requirements
- prepare accurate reports
- arrange same-day deliveries whenever possible
- prepare accurate invoices
*competencies*
- ability to work with little supervision and track multiple processes
- knowledge of laws, regulations and iso requirements (a plus)
- computer-savvy with a working knowledge of logistics software (erp)
- previous customer service experience
- outstanding organizational and coordination abilities
- excellent communication and interpersonal skills
- keen on working in a fast-paced environment
*preferred education and experience*
- bachelor's degree in logistics or business analytics (preferred)
- 5+ years' experience in customer service or logistics management
- experience in e-commerce environment preferre
tipo de puesto: tiempo completo
salario: $30,000.00 - $50,000.00 al mes
horario:
- diurno
prestaciones:
- seguro de gastos médicos
- seguro de vida
- vales de despensa
experiência:
- e-commerce: 5 años (obligatorio)
- logística: 5 años (obligatorio)
idioma:
- ingles avanzado (obligatorio)
lugar de trabajo: empleo presencial