Join to apply for the operations agent - tqo role at delta air lines
ref #: 25584
how you'll help us keep climbing (overview & key responsibilities)
* vision: deliver world-class service to all customers.
* mission: make every customer feel like the most valued person.
location and schedule
mexico, tulum
airport customer service
13-aug-2024
ref #: 25584
role overview
as an operation agent, you will work with an innovative team to ensure that our customer's baggage and cargo arrive safely and on time, enhancing customer experience. You will maintain professionalism and exhibit a positive attitude inside and outside of work. Operations agents will work between 20 to 40 hours per week, performing tasks that include bending, stooping, twisting, standing, walking, loading and stacking bags, often in confined spaces or harsh weather conditions.
responsibilities
* supervise vendor tasks related to baggage, mail, and cargo handling, ensuring safety and timeliness.
* monitor security and vendor activities to safeguard cargo, baggage, and mail.
* lift and load baggage onto carts and ensure correct routing using scanners and computers.
* practice safety-conscious behaviors in all operations.
benefits and culture
our culture is rooted in care, integrity, resilience, servant leadership, and teamwork. We offer great compensation and benefits, opportunities to travel, and a chance to grow professionally while sharing success with delta employees.
minimum qualifications
* prioritize safety and security.
* embrace diversity.
* authorized to work in mexico.
* fluent in english and spanish (written and oral).
* high school diploma or ged.
* valid driver's license and mexican operations license.
* valid medical certificate.
* at least 18 years old.
* pass background check.
* ability to lift up to 70 pounds.
* basic computer and communication skills.
* willing to work fixed or rotating shifts, including evenings, weekends, and holidays.
preferred qualifications
n/a
additional details
* seniority level: entry level
* employment type: part-time
* job function: management and manufacturing
* industries: airlines and aviation, travel arrangements, hospitality
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