*job position: account management coordinator - latam*
*location*: remote (pst timezone)
the account management coordinator plays a pivotal role in enhancing operational efficiency and effectiveness within the accounts department. This position focuses on supporting the accounts team through a combination of technical skills, communication, analytical thinking, and organizational prowess to streamline operations and ensure the success of account-related activities.
*responsibilities*:
*external communications*
- utilize g suite tools for client communications, scheduling, and document management to ensure efficient external interactions.
- work with the finance department to provide accurate and prompt client billing information.
- handle sensitive client information with discretion, adhering to company protocols and ensuring confidentiality.
*internal communications*
- serve as a critical bridge between the accounts team and the media and digital teams, facilitating cohesive strategies, accurate billing, and project coordination.
- liaise with the finance team on client fees and assist in forecasting, providing necessary data for financial planning.
- keep the accounts and project management teams aligned with updates on project statuses and progress, ensuring clear communication and realistic timelines.
*internal operations*
- leverage clickup to manage tasks and projects efficiently, preventing bottlenecks and supporting the accounts team in meeting deadlines.
- aid in creating revenue line items for media plans, leveraging knowledge of digital media advertising to inform accurate billing.
- organize internal meeting agendas for the accounts team, ensuring comprehensive and coherent updates.
- regularly update pipeline and revenue forecasts using google sheets and clickup, demonstrating strong data management skills.
*client support and reporting*
- assist account managers in maintaining up-to-date client project statuses, including monitoring changes and collecting client feedback.
- collaborate across the accounts, media, and digital teams to compile data and insights for detailed client project reports.
- analyze report data to extract actionable insights and communicate complex information effectively to both clients and internal teams.
*monthly client plan sign-offs*
- work closely with the accounts team to gather and finalize client plans, ensuring they are ready for monthly sign-offs.
- verify the accuracy of the plans, aligning with client objectives, and coordinating with relevant teams to address any last-minute adjustments or confirmations needed before obtaining approval.
*key skills and qualifications*:
- advanced skills in g suite and clickup
- exceptional communication skills
- proficiency in using spreadsheets for financial forecasting and report analysis
- good understanding of digital media advertising
- strong organizational capabilities and meticulous attention to detail
*nice-to-haves*:
- digital marketing agency experience
- traditional media experience
- real estate experience