Pepsico’s strategy & transformation (s&t) organization has been established to drive pepsico’s digital transformation and critical strategic initiatives globally, for all sectors and functions. Within the s&t organization, we are building our change center of excellence. The change coe enables the s&t strategic agenda by providing cm expertise supporting pepsico’s “big bets.” The change coe will lead change management for priority transformation programs by owning change management, global frameworks and tools, and through growing s&t change talent.
to enable this purpose, we are looking for a change management lead with change expertise and proven experienced supporting large and complex transformational projects; applying change tools and techniques to assess, diagnose, design, support, deliver and execute custom solutions needed for the successful delivery of the project. This role will work with key stakeholders across programs, and focused on developing, managing, and executing transformational activities.
program/project specific details:
order management (om) and supply chain planning (scp) are priority global transformation programs at pepsico focused on digitally enabling core planning and fulfillment capabilities, redefining ways of working within and across functions, driving faster and data driven decision‑making, improving spend compliance and supplier partnerships, and ultimately accelerating top and bottom‑line growth.
the change management lead will play a pivotal role in enabling strategy, driving culture transformation, and supporting process and tool adoption across both domains as pepsico deploys a new global end‑to‑end planning and fulfillment ecosystem.
this role will drive adoption across supply chain planning and global customer support by owning sustainment, training, and the ambassador/community network. Leading the integrated sustainment plan and kpis using pepsico’s “5 as to adoption” model, coaching markets and change agents to embed new ways of working. Support in the design and implementation of training strategy (e.g., trainthetrainer, office hours, curated learning paths and reusable assets) and coordinate delivery with regional teams. They activate and scale the ambassador community to enable two‑way feedback, local storytelling, and champion‑led engagement that accelerates readiness and adoption. Finally, they align all activities to cm coe standards and toolsets, ensuring communications, stakeholder engagement, and sustainment remain on track and consistently measured.
this role will be reporting into order management and supply chain planning cm leads within the change management office, with a matrixed reporting relationship into the svp s&t service delivery team.
responsibilities
the s&t change management lead will:
* provide cm support needed to develop, deliver and execute change deliverables needed for the successful delivery of the project (e.g. impact assessments, readiness assessments, detailed change approach). Specifically; provide program design & development project mgmt. support, develop detailed cm work and deliverables (impact assessments, sustainment plans, detail change approach). Assist in the integration of cm activities across sectors/functions.
* provide hands‑on change management support needed for the execution of deliverables for sectors/functions that are under‑resourced
* able to provide guidance and insights based on past experiences with similar projects and can help provide a robust perspective on cultural impacts/process implications
* provide hands‑on support from a change, project management and analytics perspective for project / program stakeholders and global s&t change coe
* provide cm training to functional teams and key stakeholders who are unfamiliar with change management principles, framework and tools
* work with program stakeholder leads to design, develop and execute change strategy, plans, tools, and deliverables across key change areas within the pep change planning framework: assess, plan, and integrate & sustain, needed for the successful support and adoption of the project through the 5 as (awareness, acknowledgement, acceptance, activation, adoption)
* provides the inputs needed to support the development and execution of a change management strategy that mitigates risk and drives leadership alignment
* executes tactical activities that include, but are not limited to: impact analyses, organizational readiness assessment, learning/training, change leadership, deployment/adoption measurement, sustainment plans
* proactively supports multiple work streams to execute against the existing change plan
qualifications
* bachelor’s degree in hr, organizational development, communications or related field
* minimum 5 years of in-depth experience in change management, large‑scale global transformations, organizational development, organizational effectiveness, agile system implementation, consulting experience
* proficiency in ms office suite of applications including word, excel, powerpoint, outlook, sharepoint etc.
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