Job overview
* we are seeking an experienced logistics operations manager to oversee the day-to-day management of our delivery stations, ensuring seamless operations and customer satisfaction.
* in this role, you will lead a team of process assistants and delivery service providers in daily management, including meetings, training sessions, job duty assignments, and communication with dsps and management representatives.
key responsibilities:
1. safety management: implement safety protocols to maintain a safe work environment for all associates and delivery service providers.
2. process improvement: identify and lead initiatives to enhance efficiency and quality within the delivery station.
3. customer satisfaction: foster positive customer experiences through effective administrative duties and operational resolution.
4. team performance: optimize team productivity by allocating resources effectively and prioritizing tasks.