*wpp it provides it services for wpp, the world's largest communications services group. As a creative transformation company, wpp is helping its clients transform the future through extraordinary work. Wpp it is an integral part of that journey and we are proud to provide technology for some of the world's most creative brands.*
*hogarth worldwide, part of wpp, is the world's leading strategic production company. We produce creative content for some of the world's most talked about brands, globally, across all media. We operate in 25 cities around the world and we're growing. Quickly. In fact, we're the industry's fastest growing company. In 2008 there were 14 talented people pushing us forward. Now there are over 5000 across the globe. Right now, hogarth is an exciting place to be, and it's only going to get better.*
*#li-hybrid*
*visit our linkedin page to see what we're up to!*
*why we're hiring*:
at wpp, technology is at the heart of everything we do, and it is wpp it's mission to enable everyone to collaborate, create and thrive. Wpp it is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from wpp's petabytes of data.
*what you'll be doing*:
- provide technical leadership to the broader systems engineering and production engineering teams in emea, apac and amer.
- support the implementation of regional it & global scope infrastructure projects
- document internal it process and procedures
- attend and lead technical departmental meetings
- liaise with third party suppliers and vendors as required.
- maintain, optimise and upgrade hogarth ww global vmware vsphere estate
- perform routine audits of systems and software
- manage and resolve it and systems technical media production issues as they arise.
- ensure efficient and reliable backup and archives are made and maintained across on prem and cloud.
- develop and maintain installation, configuration and dr procedures.
- contribute to and maintain system standards and patterns.
- maintain and improve hardware and software performance monitoring systems.
- ensure all systems are integrated into the global management, monitoring and performance testing systems
- performance reporting and support capacity planning
- perform on-going performance tuning, hardware upgrades and resource optimisation as required
- analyse problematic systems and identify causes and rectify issues (l2/l3 escalations).
- ensure security standards and best practices are adhered to.
- ensure regular software and hardware maintenance is performed with minimum downtime.
- repair and recover hardware and software failures
- deploy and configure new hardware and software services as required, both on prem and in cloud.
- maintain and refresh operational, configuration and other procedures.
- responsibility for documentation on the configuration, maintenance and operation of systems.
- build and maintain data centre and testing lab environments
- ensure availability of all critical infrastructure systems 24/7 and that all service levels are met or exceeded
- further develop automated build and orchestration of server estate both on-prem and in the cloud.
- research and recommend innovations and automations for system engineering and administration tasks
- liaise with suppliers to remain abreast of latest product development and their relevance to strategic objectives and direction.
- foster innovation within the team and lateral departments
- build relationships with key business functions to understand how technology innovation can change the way business processes perform
- plan for future expansion requirements and provide appropriate input into the budgeting process
*what you'll need*:
- collaboration and communication skills across the globe.
- service management.
- experience running critical it services.
- experience working in a complex large scale global environment.
- experience working with identity systems.
- experience in service reviews and delivery.
- great verbal & written communication & interpersonal skills.
- good problem-solving, abstraction & critical-thinking skills.
- pragmatic approach, proactivity & autonomy.
*who you are*:
*you're open*_:_* *we are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
*you're optimistic*_:_* we believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with confidence: to try the new and to seek the unexpected.
*you're extraordinary*: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we deliver extraordinary every day.
*what we'll give y