Operations support specialist
hoy
job summary:
the operations assistant plays a vital role in the smooth functioning of our office. As a key member of our team, you will be responsible for providing exceptional customer service to clients and visitors alike.
responsibilities:
* screen and transfer incoming calls professionally
* greet and interact with clients, vendors, and visitors, coordinating their visit with the appropriate staff member
* ensure visitors lock their belongings in provided lockers during special projects
* maintain the appearance of the reception area, conference room, pantry, and common office areas, including cleanliness
* open, sort, and distribute incoming correspondence
* sign for and track packages
* prepare refreshments for client meetings
* order office and pantry supplies
* coordinate and maintain office space, telephone lists, security badges, and office keys
* act as the main point of contact for building management and local vendors
* assist with coordinating office events
* perform general office work for operations, hr, recruitment, and managers as needed
* work directly with local divisions to assist with project needs
* address equipment, services, or operations issues in the office
* liaise with the global operations team
requirements:
* excellent communication and interpersonal skills
* strong customer-service orientation and a friendly disposition
* ability to independently troubleshoot and drive issues to resolution
* must possess excellent customer service skills and a willingness to be helpful
* experience in guest services or in a client-facing role is preferred
* ability to maintain professionalism in all situations
why choose us:
we offer a dynamic and fast-paced environment where employees are intellectually stimulated. We encourage open dialogue and welcome new ideas, promoting growth opportunities throughout your tenure.
we provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
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