Summary
as a senior front office leader, manage and inspire the resort host team to deliver seamless, multilingual guest service in line with alila's philosophy of personalized, intuitive hospitality.
take ownership of day-to-day front office operations, ensuring a consistently high level of guest satisfaction by anticipating needs, resolving issues promptly, and creating meaningful experiences that reflect the essence of alila and its unique destination
*qualifications*:
- previous front office or guest services experience management position
- excellent english language skills
- fluency in one or more additional languages apart from english
- good customer relations skills
- positive outgoing personality
- ability to lead, motivate and develop a team of individuals
- working knowledge of front office practice
- office administration skills