A leading bpo company in mexico seeks a head of quality & training to lead quality assurance and learning strategies. In this senior leadership role, you will drive operational excellence, ensure client satisfaction, and build high-performing teams. Responsibilities include defining quality strategy, overseeing qa frameworks, and developing training programs. The ideal candidate will have over 5 years of bpo experience and strong leadership skills. Join us to shape quality and training excellence in an innovative environment.#j-18808-ljbffr