Account manager
hoy
we are looking for a motivated and detail-oriented account manager to support and grow relationships with our brand and agency partners. You’ll serve as a key point of contact for customers, helping them get the most out of the company's ai‑powered platform, while building the foundation for a long career in ai‑driven advertising. You’ll work closely with senior team members and cross‑functional partners to ensure campaigns run smoothly, clients stay informed, and growth opportunities are never missed. This role is ideal for someone who thrives on building relationships, loves digging into data, and wants to grow within a fast‑moving adtech company.
Responsibilities
manage day‑to‑day client relationships, serving as a reliable and responsive point of contact for brands and agencies.
Support campaign execution by coordinating with internal teams to ensure campaigns launch on time and perform against client goals.
Provide regular performance updates to clients, translating platform data into clear, actionable insights.
Identify upsell and expansion opportunities within existing accounts and flag them to senior leadership.
Troubleshoot campaign issues proactively, working with ad ops and product teams to resolve problems quickly.
Relay client feedback internally, helping shape product improvements and process enhancements.
Assist with contract renewals and support retention efforts across your book of business.
Stay current on industry trends, digital advertising best practices, and the competitive landscape.
Qualifications
2–4 years of experience managing dsp/adtech clients, ideally with a north america focus.
Hands‑on experience with dsps and the programmatic advertising ecosystem.
Strong communication skills in both english and spanish, with the ability to build trust with clients and collaborate across internal teams.
Comfort working with campaign performance data and pulling insights from dashboards and reports.
Comfortable with technology and ai tools; ability to work independently and handle us‑based clients without constant oversight.
Self‑starter mentality with the ability to manage multiple accounts and priorities in a fast‑paced, remote environment.
Solid organizational skills and attention to detail.
Benefits
competitive salary + performance bonuses.
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hoy
account manager – medical device sector
hoy
the account manager (am) is responsible for managing client relationships and production processes for clients in the medical device sector. Under the guidance and supervision of the director of strategic accounts, the am works closely with the regional sales team and the production team to further develop their skills managing the complexities of varied accounts, identifying new opportunities and growing existing client relationships through service.
Responsibilities
ensure that client requirements are fully understood and that the teams and processes are geared toward successfully meeting those requirements, setting and meeting client expectations accordingly.
Manage effective processes that meet customer requirements and drive quality, client satisfaction, and growth of client accounts, ensuring all stakeholders are updated on the status and direction of the account.
Consult with the team lead to advise medical device clients on best localization practices, using company’s productivity tools and technology to drive efficiency into accounts.
Attend meetings with sales and/or clients; liaise as escalation point for both internal and external stakeholders, answering questions, facilitating the best outcomes for both short and long‑term needs and concerns, and resolving issues quickly and effectively, filing and supporting compliance reports as needed to document issues and drive improvement, working with the team lead to implement necessary steps or resources for the successful completion of projects.
Support the tracking and reporting of kpi metrics for managed accounts.
Negotiate budgets and schedules with the client; collaborate with the production team to assess the scope of work; prepare project proposals, and/or review quotes created by the production team, including quotes team, project coordinators, project managers, and associate account managers.
Demonstrate an active interest in the client’s industry, products, business needs and company culture to provide a high‑level of service.
Ensure project success by providing detailed process instructions (including timelines and budgets) to the project team, monitoring and communicating project status and serving as the point of contact for both clients and our production team; ensure team’s strict adherence to deadlines, budgets and specifications, and provide the team with the necessary information required to provide clients with high‑quality deliverables, consistently following up with clients to ensure their satisfaction with our delivery, quality, and service.
Maintain a strong understanding of transperfect products and services.
Understand and support accounting and financial responsibilities, including, but not limited to, information documentation, project billing, payment inquiries, and collections.
Participate in training support for junior members of the production teams, as assigned.
Comply with all iso regulations, processes and procedures.
Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor.
Required skills
strong verbal and written communication skills in english.
Strong organizational and project management skills.
Ability to price and budget projects (within a translation production environment preferred).
Strong resource management and project/account team‑leading skills.
Ability to assess risks in a production environment and support implementation of appropriate strategies to ensure quality outcomes.
Ability to problem solve and assess situations with a critical awareness.
Required experience and qualifications
minimum bachelor’s degree or its equivalent.
Minimum 2 years of associate account management experience, or the equivalent experience in a customer service / service‑focused role in a b2b professional services environment.
Intermediate working knowledge of ms office applications.
Experience working within formal quality systems frameworks, such as iso * or equivalent.
Experience working with translation management systems, cat tools, and time management systems.
Desired skills and experience
experience (2–3 years) interacting with production processes in a professional translation environment, or managing translation projects for clients in the life sciences industries (preferably medical devices).
Experience using globallink technology products, wordfast, and project‑tracking software.
Foreign language background (formal education or experience with translation), or the equivalent.
Experience working with customers in the medical device industry.
Detail‑oriented.
Familiarity with a variety of output formats such as print, web, media.
Understanding of medical device industry regulations and requirements.
Experience working with risk management processes, such as iso *.
In order to apply, please submit your cv in english.
Hoy
account manager – jocglass
(con experiencia en el sector empaque, vidrio, vinos y licores)
actividades a realizar
atención a clientes.
Solución a requerimientos de empaques premium y lujo.
Logística.
Prospección y visitas a clientes.
Seguimiento a los pedidos y cotizaciones.
Requisitos
escolaridad: licenciatura (titulado).
Mínimo de 3 a 5 años de experiencia laboral, con un sólido conocimiento del mercado y/o industria del empaque y/o del tequila (vidrio, tapones, etiquetas, cartones, cajas, etc).
Experiencia en ventas técnicas exportación (deseable en industria de licores en méxico, eeuu).
Habilidades de negociación (excelente comunicación y habilidades interpersonales).
Buen dominio de programas microsoft (excel, word, power point).
Excelente nivel inglés, francés se considera un plus.
Ordenado, seguimiento a procesos.
Que cuente con red activa de empresas locales y cartera propia.
Historial comprobado de superación de cuotas.
Experiencia en creación de estrategias de venta.
¿qué ofrecemos?
Salario base + comisiones por ventas.
Prestaciones de ley.
Contratación directa por la empresa.
Crecimiento laboral.
Tipo de puesto: tiempo completo, por tiempo indeterminado.
Sueldo: $15,000.00 - $25,000.00 al mes.
Beneficios
estacionamiento de la empresa.
Programa de referidos.
Teléfono de la empresa.
Uniformes gratuitos.
Pago complementario
bono trimestral.
Tipo de jornada
turno de 8 horas.
Puede trasladarse/mudarse
el refugio, jal.: trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (obligatorio).
Escolaridad
licenciatura terminada (deseable).
Experiencia
gestión de ventas: 3 años (obligatorio).
Atención al cliente: 3 años (obligatorio).
Crm software: 2 años (obligatorio).
Experiencia en logística: 2 años (deseable).
Idioma
inglés (obligatorio).
Disponibilidad para viajar
25 % (deseable).
Lugar de trabajo
empleo presencial.
Hoy
company description – expeditors
become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service‑based approach to logistics. Expeditors is a global logistics company headquartered in seattle, washington. As a fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within — more than 50 percent of our employees have been at expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs — they’re chances to grow, do what you love and build a career with us!
Develop, maintain, and manage expeditors world‑wide activity with one of our industry-leading, top global customers to achieve optimum business retention and development. Ensure that customer’s cross‑functional and geographical operational requirements are proactively identified and serviced. Act as the chief revenue growth champion and orchestrator for global strategic business planning and execution by leveraging global relationships, your industry knowledge, and expeditors product, geo, and service leadership. Deliver world class business reviews and workshops tailored to your customer that drive further collaboration between expeditors and the customer with a focus on value creation and cost reduction as measured through business intelligence. Drive alignment and co‑collaboration efforts in multiple geo’s to identify customer’s top supply chain priorities and challenges. Work with expeditors senior executives and product & geo management to create value‑add solutions that are timely and relevant to the customer’s ecosystem. Increases expeditors’ revenues and profitability through providing enhanced value‑added service.
Scope of position
understand global customers’ profile, needs and expectations.
Retain existing business and continuous pursuit of global business development.
Create a strategic and mutually beneficial relationship for expeditors with the customer worldwide.
Maintain ownership of existing identified accounts, to improve the level of customer service, while increasing business opportunities.
Reporting structure
customer retention and development manager.
Qualifications
university or equivalent business qualifications.
Minimum 3 years expeditors or industry experience.
Proven work experience in business development.
Knowledge of expeditors products and services.
Knowledge of required expeditors operating systems.
Proficient in ms office and crm software.
Strong presentation skills.
Proven project management skills.
Strong analytical skills.
Ability to perform and meet kpi requirements.
Proven problem solving and interpersonal skills.
Charismatic with an ability to connect.
Fluent in english.
Fluent in mandarin chinese – preferred.
Additional information – account manager job‑specific competencies
this section lists the core business‑critical skills, knowledge and behavior applicable.
Hoy
positrace by global fleet management – account manager
we are currently seeking an account manager to join our team, based in mexico, with a primary focus on managing and nurturing existing business accounts in canada and us. This role involves building and maintaining excellent customer relationships, as well as strategically developing these accounts for organic growth.
Responsibilities
manage existing positrace customer accounts as a brand ambassador.
Conduct regular account status checks for service users, ensuring they receive proper training.
Implement core functionalities tailored to each client’s operations and requirements.
Consistently seek ways to improve client operations, optimize positrace usage, and identify opportunities for upselling.
Ensure client satisfaction and proactively identify potential reasons for deactivation to retain customers.
Account management
provide comprehensive account information, including billing details and contracts.
Onboarding for new users
generate access, set up accounts, and facilitate platform navigation for new users.
Assist with the seamless implementation of new units, ensuring proper installation within 15 days of delivery.
Guarantee correct device installation, platform configuration, subscription, and functionality.
Act as the main point of contact for daily client queries, mediating with technical support, operations, and finance.
Proactively identify and address potential issues before they become problematic.
Assume the role of project manager, taking charge of problem resolution and keeping clients informed.
Collect and document client feedback for consideration by the product department.
Drive the referral program and encourage positive feedback on various platforms.
Invite clients to participate in interviews with the marketing and product teams.
Demonstrate a positive \"consider it done\" culture.
Upsell and cross‑sell products and services to increase monthly recurring revenue (mmr).
Requirements
excellent spoken english.
Excellent written english communication skills are imperative.
Demonstrable experience in customer service or as a customer service representative.
Strong telephone communication and active listening skills.
Familiarity with customer relationship management systems and practices.
Customer‑oriented with the ability to adapt/respond to different personalities.
Excellent communication and presentation skills.
Ability to multitask, prioritize, and manage time effectively.
Technical degree/business degree.
Compensation
base salary.
Great commission structure.
We recognize people to be a cornerstone of our continued success and offer long‑term careers and competitive compensation packages and a great place to work, combined with the opportunity for personal and professional growth.
Salary
$18,000.00 - $20,000.00 per month.
Experience
customer service: 2 years (required).
Language
english (required).
Work location
in person.
For 80 years, murata electronics has been a tireless innovator, committed to developing technologies that profoundly change the world around us. Our solutions are inside more state‑of‑the‑art products than you may imagine. Additionally, we enable other global companies to turn their visions into reality – from mobile communications to computers and networking, medical devices to power solutions, smart home technologies to automotive electronics. Our past innovations drive today's technology – and our present innovations are shaping tomorrow's.
Why consider this job opportunity
this position is responsible for sales promotion and support to the customer service team, ensuring achievement of the established sales targets. It aims to maximize murata’s market share within the assigned account, identify and develop new business opportunities (design wins), and accurately forecast customer sales. The role also involves developing account strategies to achieve the objectives of the assigned accounts, coordinating cross‑functional teams (sales, fae, supply chain, quality, finance), and executing total account management principles.
Workplace policy
hybrid from jalisco, mexico.
What to expect (job responsibilities)
account development and strategy
technical opportunity management (design‑in / design‑win)
supply, operations, and risk management
commercial and financial management
quality and compliance
communication and reporting to management
what is required (qualifications)
technical knowledge in the electronics industry and product development cycle.
Commercial experience in sales, marketing, and business administration.
Microsoft office, with advanced excel skills.
Forecast and kpi analysis.
Experience with crm systems (salesforce), erp (preferred), and power bi.
Competencies: results‑oriented, strategic thinking, teamwork, conflict resolution, leadership, customer orientation.
How to stand out (preferred qualifications)
electronic or electrical engineering (preferred), international business administration, or related field.
Advanced proficiency in executive and technical english.
High availability for frequent travel.
5–7+ years of experience in sales or techno‑commercial roles (preferred), b2b environment with exposure to oem/ems customers.
Experience collaborating with teams across different countries.
Availability to travel frequently.
Imagine the possibilities as a member of murata's innovative global team.
Be an innovator - join murata!
Murata offers competitive compensation and comprehensive benefits.
Equal opportunity/affirmative action employer - m/f/disabilities/veterans
from one small office in india in 1972 to a leading multinational company, engaged in manufacture and marketing of colors and food ingredients, roha today has offices in 22 countries, 14 technical application labs in many time zones globally. Manufacturing facilities are spread out across 14 countries: us, uk, spain, italy, india, south africa, vietnam, indonesia, thailand, china, egypt, brazil, mexico & australia. Roha's products are marketed in more than 130 countries. Its portfolio includes natural extracts (oleoresins, juices and concentrates), an exclusive range of synthetic colors for the cosmetics and household goods industries, industrial colors, and animal feed additives.
We are hiring account manager
looking candidates from food color/ingredient industry only
candidates must be based in guadalajara
5 days working
reporting to sales director
essential duties and responsibilities
accountable for individual strategic sales, profitable sales growth and meeting targeted monthly and annual goals.
Develop business plan to increase and maintain roha’s business in assigned territory and/or accounts.
Continuously identify new prospects in the assigned territory.
Develop and maintain key accounts assigned.
Manage any brokers / distributors appointed.
Manage and coordinate all operational issues with customer care representative assigned to the territory and/or account.
Make sales presentation to direct accounts or accounts of brokers, distributors or other sales reps working in the territory.
Gather data regarding competition and market intelligence.
Manage all trade shows, presentations or other marketing events within the assigned territory.
Any and all other activities required to effectively develop and maintain the assigned territory.
Maintaining and enhancing the culture and core values of roha.
Promoting the highest quality image of roha with co‑workers, customers, vendors and the community.
Isexpired: false
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