*vacante para la empresa cs enterprises at connectnet en tampico, tamaulipas*:*bilingual customer service agent (home office) no prior experience required*job summary: as a bilingual customer service agent, you will be the vital link between the company and spanish and english-speaking customers, providing effective solutions and an exceptional experience.
*_key responsibilities:_*- customer service: respond to customer queries and requests.
- bilingual communication: communicate fluently in both english and spanish, translating when necessary.
- problem solving: identify and resolve customer issues effectively.
- data recording: maintain accurate records of customer interactions.
- customer education: provide information about products/services.
- internal collaboration: work with other departments to address customer issues.
*_requirements:_*- bilingual fluency- communication skills: excellent interpersonal communication and empathy.
- problem solving: ability to find solutions.
- flexibility: availability for rotating schedules and weekends.
*_compensation:_*- attractive and competitive salary- statutory and superior benefits- savings fund- performance bonuses- home office (remote job)- 100% paid training_- if you are a student, we respect your school schedules.both part-time and full-time positions are available._*nível de educación deseada*:media superior*nível de experiência deseada*:nível inicial*función departamental*:atención al cliente*industria*:call centers / telemarketing*habilidades*:- inglés- fluent english- english- customer service- inglés conversacional