Supports the accounts receivable specialist located in our us corporate office by:
*accounts receivable*:
- posting customer payments after verifying transactions from the lock box and
processing bank remittances.
- ensuring the timely posting of payments, to keep the customer's records
updated and avoid trying to collect invoices already paid.
- maintaining the proper documentation for audit/controls purposes.
- verifying the validity of account discrepancies by timely contacting the
applicable sales or customer service departments.
- resolving valid / authorized deductions after requesting and receiving either a
credit memo or an authorization from the corporate finance director.
- following established guidelines to review and update account status.
- maintaining a log of payment promises and pertinent account details,
scheduling follow-up communications with customers.
- protecting the organization's value by keeping information confidential.
*collections*:
- requesting and pursuing payment on delinquent accounts by communication
with the customers in a very professional manner.
- following established guidelines to review and update account statuses.
- maintaining a log of payment promises and pertinent account details;
schedules follow-up communication with account holder.
- monitoring accounts receivable and cash receipt reports.
- performing other related duties, as required.
*skills and qualifications*:
- bilingual (english and spanish) with enough english fluency to contact
customers over the phone to discuss the status of open past due invoices
- experience with receivables and customer service preferred
- experience with a financial software
- basic excel knowledge
- good rapport with customers
- attention to detail, organization, and confidentiality
- data entry skills
tipo de puesto: tiempo completo
salario: $12,000.00 - $17,000.00 al mes
horario:
- lunes a viernes
prestaciones:
- caja de ahorro
- estacionamiento de la empresa
- horarios flexibles
- seguro de gastos médicos
- servicio de comedor con descuento
- trabajar desde casa
- uniformes gratuitos
experiência:
- gestión de cobranzas: 1 año (obligatorio)
idioma:
- inglés (obligatorio)