Your tasks
we are seeking a senior level it local operations support engineer for a contract to hire opportunity in continental automotive guadalajara. This role will be onsite/in the office,
in this role, he provides a second and third level of end-user support for it operations and services remotely and onsite.
Future responsibilities could include:
- assistance in handling simple problems or generic 'how to' questions.
- qualify monitoring and backup of local databases
- problem solving 2nd level support tickets for software and troubleshooting
- problem solving 2nd level support tickets for servers and storage infrastructure
- validation, authorization and purchase of local software license
- servers and storage administration
- data center monitoring, testing and maintenance
- providing support for virtual machines ( windows and linux)
- cloud service management 1st level
- finance control and support contracts management for software development and data center infrastructure
- license software monitoring and policy assurance
- management of internal projects of software developments
- identification and implementation of potential improvements to internal processes
- automation of internal processes
*profile*:
additional languages: english (intermediate level)
other skills
- ability to manage customers
- excellent communication and collaboration skills
- problem-solving and analytical skills
- innovative and enterprising
- flexible and agility
- communication skills: written and verbal
- negotiation skills
- analytical mind-set
- positive and proactive attitude
- responsible and committed
competences and knowledge
- cloud services (aws)
- robot process automation (uipath and power automate
- data analysis (power bi)
- vmware server virtualization
- netapp storage
- mis infraestructura
-. Net platform (programing language c sharp and css)
- sql and mysql
- microsoft 365
- windows, linux, mac operating
*offer*:
about us
continental employs more than 193,000 people in 58 countries, all working to deliver smart, connected mobility.
Continental mexico produces and develops automotive components, tires and rubber products that are exported to different countries. In mexico they have 21 locations (factories, offices, research and development centers) in 12 states of the republic, being a key part of the mobility industry in mexico.
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*keyfacts*:
job id
*ref30377a*
field of work
*information technology*
location
*guadalajara*
leadership level
*leading self*
job flexibility
*onsite job*
- contact
- *felisa espinosa*
- legal entity
- *continental automotive guadalajara méxico, s. de r.l. de c.v.