Technical services project manager
the technical services project manager oversees the day-to-day delivery of complex technical services to customers, ensuring process management, customer communication, and operational execution of technical services on the customer base.
* ensuring execution of complex technical projects to establish or bolster the company position within the customer base
* serving as the technical point of contact for implementation and install-base customer projects
* owning the technical services case pipeline and delivery
* driving identified kpis for the department, centering on satisfaction and throughput of technical deliverables
to be successful, you will have experience in technical support, operations, or a similar role within the software industry, as well as expertise in linux, sql, and bash scripting/python. You will also possess a strong understanding of system, application, and network architectures and best practices, as well as excellent verbal and written communication skills.
this is an exciting opportunity to work on complex technical projects and develop your skills in a collaborative and supportive environment.