Cloud solutions architect
solutions architect responsibilities include:
* consults with key client stakeholders to analyze company processes, develop and implement solutions for specific business needs using declarative features.
* knows the feature differences between salesforce editions.
* knowledge of sales and service cloud features and functionality.
* knowledge of salesforce's programmatic features and how to combine them with declarative features to best prepare the client for self-maintenance (i.e. Custom metadata, custom settings, custom lists), invocable apex, flow, platform events.
* strong understanding of building various types of flows (auto launched, screen, record trigger, platform), their limits, and extensions via the appexchange.
* provides high-level guidance on 2-3 concurrent projects while maintaining a stable of managed services clients.
* responsible for pre-sales scoping, discovery, solutioning, implementation, user training, and documentation.
* the ability to guide the client with best practices when it comes to restrictions around the declarative and/or programmatic solutions and optimizing features.
* collaborates with other solutions architects and the technical architect to provide optimization and best practices to clients across salesforce clouds/features.
* articulates when to use standard vs custom vs an app, the pros and cons of each path, and when to recommend standard functionality vs a custom build vs an app from the appexchange.
* maintains efficient communication with clients and project team members.
key skills and qualifications
* hands-on experience in several features/cloud implementations on the salesforce platform.
* familiarity with experience cloud (aka communities) is beneficial.
* familiarity with middleware tools is beneficial (i.e. Zapier, workato, boomi, etc).
* advanced flow experience is beneficial.
* excellent presentation and communication skills.
* a history of working in professional services/consulting is preferred.
* proven ability to effectively interact with all levels of individuals (i.e., customers, peers, and management) and in a team environment.
benefits and perks
as a member of our team, you will have opportunities to work on diverse projects, expand your technical expertise, and collaborate with experienced professionals.
what we offer
we offer competitive compensation, comprehensive benefits, and a collaborative work environment that fosters growth and development.