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job description
under supervision, the sales inventory support oversees products under its responsibility to provide necessary information to customer service, sales reps, distributors, and end customers.
this role interacts with functions such as demand planning, supply planners, manufacturing, warehouse, quality, customs, distribution, and sales to coordinate cross-functional teams, ensuring high product availability and excellent customer satisfaction.
* support customer service and sales reps with product status inquiries within 24 hours, including new product availability, inventory levels, production status, stock in transit eta, expired products, and alternative options.
* coordinate with teams like receiving, supply planning, plant expeditors, customs, and distribution to expedite products with critical inventory levels and resolve bom, quality, and component issues.
* collaborate with corporate teams such as demand planning, distribution, account services, regulatory affairs, quality, master data, branches, and marketing.
* review and process open backorders for customers and distributors.
* manage spikes in customer usage and handle sample and credit requests for reps.
* manage production holds for revisions, ecns, and surpluses, and find alternative finish good options for backorder situations.
medline industries, lp is an equal opportunity employer, evaluating qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, disability, or any other protected characteristic.
seniority level
* entry level
employment type
* full-time
job function
* management and manufacturing
industries
* medical equipment manufacturing
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