The ops support specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the operations - core team.
additionally, the ops support specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients.
the overall objective of this role is to provide day-to-day operations support in alignment with citi operations support infrastructure and processes.
*responsibilities*:
- follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
- conduct basic analysis and research as well as workflow management
- support an expansive array of products and services
- communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
qualifications:
- 1-3 years of relevant experience
- experience working in a business office or operational environment
- proficient computer and math skills with a focus on complex databases and spreadsheets
- demonstrates technical and administrative expertise
- consistently demonstrates attention to detail
- demonstrated knowledge of activities, policies, and procedures of a basic work area
*education*:
- high school diploma or equivalent
this job description provides a high-level review of the types of work performed.
other job-related duties may be assigned as required.
*funciones*
- conciliación de operaciones, movimientos contables, seguimiento a partidas contables relacionadas con la compañia de traslado de valores
- realizar procesos de conciliación de depósitos, identificación y eliminación de diferencias contables.
- analizar bases de datos con volumen alto de transacciones
- garantizar la correcta aplicación de movimientos contables
- realizar cuadre de cifras
- brindar asistencia al equipo, capacitar a nuevos empleados dentro de la unidad de trabajo, brindar orientación cotidiana a empleados de menor nível.
- elaboración de reportes, conciliaciones y asientos contables
*requisitos*
- conocimientos en temas contables (cargo/abono a cuentas de clientes)
- habilidades informáticas con foco en aplicaciones microsoft office (outlook, excel y powerpoint).
- disponibilidad de horario
- análisis de información
- manejo de base de datos
- validación documental
*zona de trabajo*
los alpes alvaro obregon
horario l-v de 9 am a 6 pm en ocasiones se requiere realizar guardias los fines de semanajob family group:
operations - core
- *job family*:
operations support
- time type:
full time
- most relevant skills
please see the requirements listed above.
- other relevant skills
for complementary skills, please see above and/or contact the recruiter.
view citi's eeo policy statement and the know your rights poster.