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talent acquisition | staffing & recruitment | benefits management | business partner | employee service center
we're hiring: sr. Technical business analyst
schedule: full-time | 48 hours/week | on-site (initially)
about fedex express
fedex express is a global leader in logistics and a certified great place to work. We’re committed to innovation, excellence, and empowering our people to deliver outstanding customer experiences.
about the role
we’re looking for a sr. Technical business analyst to join our customer experience team. In this role, you’ll evaluate business challenges and recommend technology-driven solutions. You’ll lead system design and implementation projects, working closely with both user and technical teams to ensure successful delivery.
what you’ll do
* analyze business operations and identify system-based solutions
* lead system design, development, and implementation projects
* collaborate with cross-functional teams to define requirements and priorities
* develop cost analyses and business justifications for proposed solutions
* coordinate user acceptance testing and ensure project objectives are met
* document processes, standards, and methodologies
* support integration of new technologies across divisions
what we’re looking for
education: bachelor’s degree in computer science, mathematics, statistics, or business
language: advanced english (bilingual)
experience:
* 4+ years in business/systems roles
* experience in software design, systems migration, application testing, and business analysis
* familiarity with sql, azure, visual studio, ssis, .net, and c#
skills:
* strong analytical and problem-solving abilities
* excellent communication and collaboration skills
* ability to manage multiple priorities and deliver results
* experience with system documentation and process improvement
* strategic planning
* analytical thinking
* effective communication
* customer service orientation
* time management
ready to make an impact at a world-class company?
apply now and be part of the fedex express journey.
seniority level
* seniority level
executive
employment type
* employment type
full-time
job function
* job function
analyst, project management, and business development
* industries
transportation, logistics, supply chain and storage
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