Overview
ops admin assistant ii role at ups
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job summary
this position provides customer service to internal and external customers. It involves data entry for order processing, document scanning, shipment routing, and related activities. The role requires problem solving and maintaining ongoing professional relationships with customers.
responsibilities
* processes workforce management software exceptions.
* completes and provides various reports and provides analysis as needed.
* administers discretionary, vacation, and compensation day requests.
* completes special projects and deployments, conducts research and analysis (e.g., daily, weekly and monthly reports), and performs process analysis and innovation.
qualifications
* high school diploma, ged, or international equivalent
* strong written and verbal communication skills
* multi-tasking abilities
* working knowledge of microsoft word, excel, access, and outlook
* willing to work flexible hours and overtime on occasion
employment details
* seniority level: entry level
* employment type: full-time
* job function: administrative
* industries: truck transportation
location: mexico city metropolitan area
ups is committed to providing a workplace free from discrimination, harassment and retaliation.
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