About the role:
we are seeking an in-store artist to join our team. This role will provide an exceptional experience by inspiring customers through artistic customization while working in-store and on the sneaker maker tour.
main responsibilities:
* utilize artistic abilities to deliver an in-store experience focused on customer satisfaction, ensuring an excellent and exciting shopping experience.
* guarantee proper brand storytelling with customers by understanding the golden goose brand and values.
* communicate product knowledge and accurately describe the items and customization options.
* anticipate and cater to customer needs with empathy and high level of customized customer service.
* co-create special and unique items through the lab experience.
* proactively stay informed and up-to-date on product information.
* participate as one team, supporting to accomplish team goals and maximize sales.
* strictly follow golden goose procedures, policies, and guidance for all activities, including co-creation.
* travel to sneaker maker tour events, as needed.
* act as a sales associate when not 'on tour' or co-creating (i.e., selling on the floor, pre and after sales activities, stockroom, client reach out).
qualifications:
* 1-3 years of relevant experience in luxury retail.
* an artistic skillset (painting, drawing, sketching, doodling).
* self-motivated with positive attitude and professional selling techniques.
* good customer focus with strong presentation, interpersonal, and communication skills.
* strong team player.
* other languages a plus.
additional requirements:
* fostering uniqueness is essential to our culture, and diversity & inclusion have always been important to us.
* we are an inclusive employer enabling each individual to better express their authentic self, regardless of gender, sexual orientation, ethnicity, disability, or age.