Job descriptionthe delivery director is responsible for overseeing and ensuring the successful delivery of projects and services. This role involves strategic leadership, project management, client relationship management, team leadership, risk management, financial management, stakeholder communication, process improvement, technology and agile practices, and quality assurance.key responsibilities:strategic leadership: define and execute the strategic direction of the delivery center, ensuring alignment with business goals and client needs.project management: oversee multiple projects, manage project managers and teams, and monitor project progress to ensure timely and within-budget delivery.client relationship management: build and maintain strong relationships with clients, acting as a point of escalation for issues, and ensuring client satisfaction.team leadership: manage, mentor, and develop a delivery team, fostering a culture of continuous improvement and excellence.risk management: identify and manage project risks, mitigating potential issues to ensure successful delivery.financial management: manage project budgets, ensuring profitability, and tracking key financial metrics.stakeholder communication: maintain clear and effective communication with all stakeholders, including clients, internal teams, and leadership.process improvement: identify opportunities for improvement in delivery processes and implement best practices to enhance efficiency and effectiveness.technology and agile practices: stay up-to-date with industry trends and emerging technologies, and drive the adoption of agile methodologies and frameworks within the team.quality assurance: ensure that all deliverables meet the required quality standards and expectations.required skills and qualifications:strategic thinking: ability to think strategically and contribute to the overall business goal.financial acumen: understanding financial management principles and the ability to track project budgets and profitability.technical knowledge: understanding of relevant technical skills and technologies, depending on the specific industry or sector.leadership and management: strong leadership and management skills, with the ability to motivate and inspire teams.project management experience: proven experience in project management, with a strong understanding of project methodologies and frameworks.communication and interpersonal skills: excellent communication and interpersonal skills, with the ability to effectively communicate with both internal and external stakeholders.