-job descriptionif you’re looking for a career where you can make a real impression, join our global service center (gsc)
- hsbc and discover how valued you’ll be.
we are currently seeking an experienced professional to join our team in the role of
*operations analyst - ftp & peoplesoft gl*
*main activities*:
- end to end understanding of the process within the agreed timelines or learning curve.
- the level of performance is in sync with the target set as per the sla/kpi.
- update/maintain the process manuals and standard operating processes.
- understanding of production system support tasks performed during daily, monthly, quarterly and year-end close.
- coordination with it and other pertinent upstream and downstream.
- ability to support the users with complex user queries.
- ability to support business & gfoc management with timely system updates.
- partnering with the change team with various system updates and changes.
- ability to multi-task and may be required to help in business as usual of similar systems.
- responsible for the coordination and governance of controls used in the system.
- has the ability to standardize a process by suggesting the best practices.
- idea and awareness of implementing various automation tools to reduce manual efforts.
requirements- degree in accountancy & commerce or strong in financial knowledge.
- techno-finance professionals with 2/3 years of experience in the banking industry under finance environment.
- knowledge of financial transformation platform (ftp) or peoplesoft systems.
- ability to understand the workflow of accounting functions and system processes like general ledger/account reconciliation/metadata/accounting business rules/taxation/security/reporting.
- proficient with ms office.
- ability to provide excellent customer service and has skills of good stakeholder management.
- flexible and open to change.
you’ll achieve more when you join hsbc!
at hsbc we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in mexico, now you have one more reason to be hsbc and proudly live a culture of well-being, balance and care
*issued by hsbc electronic data processing (méxico) private ltd