*summary*:
gerentes experimentados en una función clave de administración de cuentas, responsables de los objetivos acordados para las cuentas asignadas.
principalmente responsable de las relaciones con las partes interesadas clave dentro de las cuentas específicas, desarrollar una comprensión profunda de las necesidades individuales de los clientes e identificar soluciones mutuamente beneficiosas tanto para novartis como para los clientes a través de la creación y ejecución de planes de negocios de cuentas.
puede ser responsable de liderar la función de cuenta clave en un país o región geográfica más pequeña
*about the role*:
*major accountabilities*
~ responsible for full ownership of assigned key accounts; develop specific product and product portfolio strategies aligned with customer goals and needs; align account strategy with other key functions. Manage and secure cross-functional resources and support.
~ deliver account plans and required financial results for key accounts; work effectively with colleagues from other functions (e.g., primary and specialist care sales, marketing, etc.) to achieve account sales.
~ responsible for contract optimization, access, and reimbursement across all specific customer groups relevant to the role or business unit.
~ lead negotiations, contracting, and formulary management with assigned key accounts.
~ create and implement programs designed to build long-term relationships with accounts, based on a deep understanding of the organization, structure, business strategy, and customer priorities.
~ builds and sustains long-term partnerships with clients in assigned key accounts, based on a deep understanding of the client's organization, structure, business strategy, and priorities.
~ leads cross-functional account teams and other assigned resources to develop and deliver account business plans. Acts as a mentor to other key account managers by sharing best practices on contracting, account plan development and execution, and knowledge of product/disease states, customer segments, healthcare environment and regulations.
~ communicates client knowledge and account-related activities to internal stakeholders and engages with them to pursue business opportunities within assigned accounts.
~ plays a key role in regional negotiations and provides strategic information and support to the team (as appropriate)
~ may be responsible for leading the bidding process and teams in-country, coordinating all related activities and stakeholders at the local/regional level
~ notification of technical complaints/adverse events/special case scenarios related to novartis products within 24 hours of receipt
~ distribution of marketing samples (where applicable)
*key performance indicators*
~sales revenue and revenue growth in assigned accounts
~product portfolio and strategic client development
*work experience*
- bachelor´s degree
- 5+ years of experience in sales (hematology/oncology)
- strong cross-functional leadership
- significant account management experience
- strong client focus
- english
*skills*
~5g technology
~account management
~b2b (business to business)
~b2b sales
~building construction
~c (programming language)
~collaboration
~crm (customer relationship management)
~customer service
~customer experience
~customer marketing
~diversity and inclusion
~integrated marketing
~internet
~key account management
~market development
~sales strategy
~small business
~windows
~wireless communications
*benefits and rewards*
*commitment to diversity and inclusion*
novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
division
international
business unit
innovative medicines
location
mexico
site
insurgentes
company / legal entity
mx06 (fcrs = mx006) novartis farmacéutica s.a. de c.v.
functional area
sales
job type
full time
employment type
regular (gerente de ventas)
shift work
no
*ajustes de accesibilidad*: