In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.
are you passionate about customer service and solving technology problems?
we are looking for you!
as an it site support technician in our ciudad delicias, chihuahua mx manufacturing facility you will be faced with new technical challenges every day.
you are responsible to perform site support duties by following standard procedures such as installing, identifying, and repairing hardware, peripherals, and networks, preventing and resolving issues that users may have, and making sure of accurate tech operation.
how you'll help us connect the world!
*general summary*
under direct supervision it is responsible to perform site support duties by following standard procedures as, to install, to identify and repair hardware, peripherals and network.
to prevent and resolve issues that users may have.
to make sure of correct hardware and software operation.
*duties & responsibilities*
- provide support and orientation to the users.
- to provide on site, remote and phone it support.
- inventory and installation of software and hardware
- keeping hardware in optimal conditions.
- maintenance and repair of hardware and peripherals.
- related activities to commscope audits.
- security and integrity of it information.
this position / function must be responsible for understanding and following the requirements of the safety, health and environment administration system, its policy, the applicable standards and procedures.
required qualifications for consideration
- it technician or 2 years in a similar position.
- network and apps knowledge.
- hardware and software knowledge.
you will excite us if you have
- english intermediate proficiency.
what happens after you apply?
why commscope:
commscope is on a quest to deliver connectivity that empowers how we live, work, and learn.
our employees push the boundaries of communications technology that enables game-changing discoveries like 5g, the internet of things, and gigabit speeds for everyone, everywhere.
with our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.
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req id 74825