On behalf of our client—an esteemed and internationally acclaimed multi-asset broker—we are seeking a driven and strategic conversion/retention account manager.
Renowned for their strong global presence, innovative approach, and commitment to excellence, our client offers a dynamic and fast-paced environment where professionals can thrive and grow. This is a fully on-site role, ideal for individuals who enjoy working collaboratively and being at the heart of a high-performing team
responsibilities
presents products and services of hfm to prospective clients in informative manner.
Serves as a primary point of contact for clients, providing support and addressing all inquiries related to the company's offerings and services.
Provides guidance to new clients on the onboarding process and develops client relationships.
Cultivate successful client relationships and maintains a high level of client satisfaction.
Knows all the features and benefits of all products, services and trading systems and tools offered.
Attains full understanding of the company’s internal operating systems.
Engages with prospective clients to provide company information, respond to queries, and maintain ongoing communication.
Fully understands and implements all anti money laundering and know your customer procedures.
Explains to clients the company's trading system.
Inputs detailed and accurate data and information in all internal systems.
Develops a sound understanding of trading market conditions on a daily basis.
Is proactive in self-development regarding industry knowledge.
Carries out any further duties assigned by their line manager.
Requirements
sales-driven attitude with the ability to work independently and demonstrating strong performance.
Familiarity with online trading or financial markets.
Strong communication and interpersonal skills.
Fluency in english.
Ability to work in a fast-paced, performance-driven environment.
High level of professionalism and work ethic.
Prior experience in similar roles will be an advantage.
Applicants must be eligible or have legal authorization to work in the country where the position is based.
A dynamic and international working environment.
Competitive salary and performance-based incentives and commissions
opportunities for career growth and professional development.
Engaging team culture and supportive leadership.
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