Network Voice Engineer – Hybrid – Mexico CityAbout Us:Join a global digital transformation leader and take your career to the next level as a Network Voice Engineer.
We're looking for a proactive and committed professional to support enterprise-level telephony infrastructure, offering level 4 support across a wide range of technologies.Position Overview:We are seeking a Senior Network & Voice Engineer to join a long-term, high-impact project supporting enterprise telephony infrastructure.
This role is adecuado for professionals with strong experience in Cisco Voice and Amazon Connect, who are capable of delivering advanced troubleshooting and managing complex voice and networking environments.The successful candidate will provide Level 4 support, administer Cisco ACI environments, and work hands-on with Audiocodes SBCs and SIP protocols.
This position offers the opportunity to collaborate with global teams, drive innovation in unified communications, and contribute to the transformation of critical enterprise systems.Key Responsibilities:Deliver expert-level support for telephony servicesInstall, configure, and deploy Audiocodes Mediant SBCTroubleshoot complex telephony issues, including QoS and routingAdminister Cisco ACI environmentsWork with SIP protocol and Amazon Connect platformsMust-Have Skills:5 to 8 years of experience in similar rolesCisco VoiceAmazon ConnectSIP ProtocolAudiocodes SBCCisco ACI AdministrationIntermediate to advanced English (spoken and written)Routing and SwitchingStrong team player with empathy, responsibility, and commitmentComfortable working in dynamic and evolving environmentsWhy Join Us?
Enjoy a collaborative work environment with opportunities for professional growth.Receive excellent benefits, including:Life Insurance and Medical Insurance SGMMAguinaldo, Vacation premium, Paid Vacation DaysGrocery Coupons and BonusSchedule:Monday to Friday, 9:00 AM – 6:00 PM HybridIf you are ready to take your career to the next level and contribute to a thriving organization, we want to hear from you!
Apply now and be part of our innovative team.
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