About us
born in a cloud-native era where software is at the centre of business, ng-voice has licensed source code and collaboration in its dna. Committed to building the next g of 100% software-based mobile networks, combining devops with telecommunications expertise, ng-voice is creating innovative mobile infrastructure solutions and making them accessible for operators and enterprises that want to deploy future-proof networks.
in your role as deployment engineer, you will be part of our client deployment team, responsible for guaranteeing a smooth delivery of our solutions and supporting our clients. You will be working closely with our pre-sales engineering as well as product development teams to align on client needs and product requirements.
the role is located in mexico.
tasks
what you’ll do:
* work in the client deployment team, ensuring smooth delivery of solutions, including high-/low-level design, and final technical deployment and integration of solutions.
* plan, prepare, and set up lab, test, and production environments for client and partnership deployments.
* install and configure cloud-native solutions using kubernetes.
* focus on automation to speed up deployment processes.
* maintain, monitor, administer, and update current deployments to ensure stability.
* assist with incident management, providing second-level support, error analysis, and classification.
* coordinate customer requests and communicate with clients.
* identify operational efficiencies in deployment and support procedures.
requirements
our ideal candidate:
* has experience with linux machines (setup, administration, operation).
* has experience with complex networking infrastructure including routing, switching, firewalls, load balancing.
* knows telecommunications systems (4g, 5g, ims).
* has hands-on experience with kubernetes administration.
* possesses debugging and tracing skills (wireshark).
* is fluent in spanish and english.
nice to have (optional)
* understanding of virtualization and cloud computing.
* knowledge of signaling standards and protocols such as sip and diameter.
* experience with public cloud platforms like aws and gcp.
benefits
why join us:
* work-life balance: flexible, hybrid remote work culture.
* we value diversity and inclusion in our team.
* experience the culture of a fast-growing startup with the maturity of an enterprise.
* we focus on skills and experience over formal degrees.
* entrepreneurial environment with flat hierarchies.
* benefits include mobility, fitness, language classes, wellness, and home office budget for full-time employees.
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