As a leader in our organization, we are seeking an individual to oversee the daily operations of our call center team.
the responsibilities of this role include:
* supervising a group of associates to ensure performance metrics are met
* providing effective coaching and motivation to drive results
* maintaining high energy levels to inspire the team
for this position, we require:
* advanced studies in administration or related fields
* superior english language proficiency
* a minimum of 6 months experience as a supervisor in a call center environment leading teams of 10-12 associates
this is a fantastic opportunity for someone looking to advance their career in leadership. We offer a dynamic work environment with opportunities for growth and professional development.