*data analytics*
role purpose:
drive revenue generation, cost efficiency and better customer experience by using retail banking business knowledge and statistical techniques, at the same time guarantee an alignment with business priorities.
this role will:
- build and deploy predictive models to improve customer experience and revenue generation by fixing existing models or implement new ones
- develop test model quality and a/b testing framework for customers communications
- work with stakeholders to determine how to use business data for business solutions oriented to: improve customer experience, cost reduction, revenue generation
- constant search of new projects aiming improve customer experience, digital adoption, operating efficiency and fraud
- lead and participate on the design and implementation of analytic products with multidisciplinary teams using agile methodology
- browse and analyze databases to simplify and improve product development and business processes
- search for new data sources and assess their accuracy
- promote usage of open source tools and languages inside the team
- promoter of the agile methodology and the usage of cloud environment
- active role on driving team collaboration
- make presentations at all level of audiences and forums
- protect the sustainability of the area by guarantee process automation and maintenance, model monitoring, area objectives alignment in daily activities
- deep business understanding
- work close with global teams in order to share or adopt best practices
requirements
*knowledge*
- knowledge of machine learning, statistics and data mining techniques
- data inquisitive
- solving complex problems
- story telling presentations
- project team management
- self-management
- negotiations skills
- good communication skills to promote cross team collaboration
- ability to learn and master new technologies
- programing languages r or python - advance
- sas, r & python - intermediate
- qlik sense - basic
- agile knowledge (intermediate, no certification require)
"en hsbc ofrecemos a nuestros colegas un mayor número de días para que puedan disfrutar al máximo su boda, cuidar al nuevo integrante de la familia, o vivir el duelo por la pérdida de algún familiar.
nuestro paquete de permisos con goce de sueldo *está a la vanguardia en méxico.*
*ahora tienes una* razón más para ser hsbc y vivir con orgullo una cultura de bienestar integral, balance y auto cuidado".