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Service associate

EōS Fitness
Publicada el 16 marzo
Descripción

Eōs fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. Core purpose: to create loyal, lifelong fans and exercise practitioners.
Core values: take personal responsibility, be optimistic & have fun, learn & grow, be a team player, and fight hard to win.
Position purpose
be a great host, the members best source of information and create a fun atmosphere for members, guests and staff.
Responsibilities

greet members and guests with a friendly and professional attitude
provide information about gym services, programs, and membership options
address member inquiries, concerns, and complaints promptly and professionally
check‑in members and guests using the gym’s management system
oversee and manage check‑in alerts and notifications
ensure the front desk area is clean, organized, and stocked with necessary supplies
process payments for memberships, classes, and retail items
follow safety protocols and procedures to ensure the well‑being of all gym members and staff
monitor and manage inventory levels for coolers, beverages, and bar items, and track sales performance
support a clean and well‑maintained facility by conducting gym walks, picking up trash, restocking supplies, and completing locker room and bathroom checks

qualifications

previous experience in customer service or front desk role
experience or strong interest in the fitness industry is a plus
excellent interpersonal skills with a customer‑focused attitude
ability to multitask and handle a fast‑paced environment
proficiency in ms office and familiarity with gym management software
strong organizational and problem‑solving skills
flexibility to work evenings, weekends, and holidays as required
and, of course, someone who embraces our core values!

Requirements

cpr certification required within 30 days of hire
must attend all mandatory company trainings within 30 days of employment
follow all current company policies and standard operating procedures, which may be updated or changed over time
ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
ability to bend routinely and repetitively to lift more than 40 lbs
ability to access and operate company computer systems to prepare documents, enter data, and read reports from database or email system

california pay range
$16.50 — $20.28 usd
benefits and perks

a highly energetic and collaborative team
a management team that cares about your professional development
free membership for you and plus one family member
discounted personal training and merchandise – including supplements
employee referral program
daily pay offered – access your funds before payday
competitive pay plus vacation, holiday, and sick pay
group health, dental, vision, supplemental life, employee assistant program and even pet insurance are offered
401(k) + company matching
personal education growth options with sophia learning
based on eligibility of tenure and full‑time vs. part‑time employment

eōs fitness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.
To view more information on our ccpa policy, click here.
Equal opportunity employer – minorities/women/protected veterans/disabled
eōs fitness participates in the government everify program. Please review the details of this program by clicking here.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting help line at 619.467.4283.
Seniority level

entry level

employment type

part‑time

job function

other
industries – wellness and fitness services

referrals increase your chances of interviewing at eōs fitness by 2x
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