Responsibilities
* set up and commission new machine installations at customer’s side
* provide technical feedback and failure analysis to r&d dept
* to monitor and track major projects and perform technical presentations to customers if necessary
* able to answer technical question and provide recommendations or solutions for application of machines at customers’ sites
* report faults in a timely manner to service manager
* understand customer requirements and able to perform data mining and analysis to provide recommendations for improvement
* works on problems of diverse scope where data analysis is required evaluation of identifiable factors
* requires working closely with r&d team and application team for complex issue investigation and solution implementation
* develop knowledge-based repository for faqs and documentation
* undertake other duties and responsibilities, which may be assigned by the company from time to time with on time full closure
job requirements
* candidate must possess at least a bachelor's degree or professional degree in engineering (mechanical)/computer engineering/physics/ applied science/ mechatronics or equivalent
* local mexican are preferred
* applicants must be able to travel in mexico & us, canada, and asia (malaysia) as per assign by superior
* strong analytical and problem solving skills, willing to learn and work hard
* able to work independently
* team player and ability to work within multiracial environment
* possess strong oral, written and interpersonal skills
* well versed in english (both oral and written)
* possess teamwork spirit and positive attitude
* good and positive work attitude, self-motivated with ability to work independently and in team environment
* semiconductor working experience in similar position is preferable
* must possess own transport
* can create reports and presentations using microsoft office, excel & power point skills
* work location: mexicali, mexico
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