We are currently seeking a network support specialist advisor to join our team in mexico _
*position overview*
- act as point of escalation for the network data team and collaborate with internal services support teams to ensure timely resolution of issues.
- manages the development of innovative and cost-effective solutions to problems of clients.
- providing highest level support on the complex systems, investigating, analyzing, and resolving difficult problems on network components and multi-purpose platform systems.
- manages the development of new internal programs or modifications of current systems.
- handling technical projects and report to delivery/top management.
*position's general duties and tasks*:
- conducting advanced technical reviews and problem resolutions, focused on improving performance levels of network switching operations
- design architecture for network switching and routing solutions.
- lead technical initiatives mandated by sr.
leadership completed within scope and timelines
- implement network switching and routing solutions in a customer environment.
- provide technical leadership and direction of engineering group with upgrades, transitions, system design/ redesign as needed.
- provide operational support of the network data environment.
- will provide technical escalation to l2/l3 support engineers
- provide on-call support for high severity incidents in a 24x7 environment
- detect network issues, create customer tickets and manage problems until closure.
*requisites*:
- cisco ccie, & or ccnp are required
- aruba acsa or acsp is prefered
- medium or advance english skills are required.
*benefits*:
- competitive salary (negotiable)
- grocery tickets - 12% of base salary
- 30 days of christmas bonus
- 10 days of vacations
- 50% vacation bonus
- 5 personal days per year
- medical insurance (you and your family)
- life insurance
- opportunity to grow in the company
lic.
salvador velasco
li-latam
*position overview*
- act as point of escalation for the network data team and collaborate with internal services support teams to ensure timely resolution of issues.
- manages the development of innovative and cost-effective solutions to problems of clients.
- providing highest level support on the complex systems, investigating, analyzing, and resolving difficult problems on network components and multi-purpose platform systems.
- manages the development of new internal programs or modifications of current systems.
- handling technical projects and report to delivery/top management.
*position's general duties and tasks*:
- conducting advanced technical reviews and problem resolutions, focused on improving performance levels of network switching operations
- design architecture for network switching and routing solutions.
- lead technical initiatives mandated by sr.
leadership completed within scope and timelines
- implement network switching and routing solutions in a customer environment.
- provide technical leadership and direction of engineering group with upgrades, transitions, system design/ redesign as needed.
- provide operational support of the network data environment.
- will provide technical escalation to l2/l3 support engineers
- provide on-call support for high severity incidents in a 24x7 environment
- detect network issues, create customer tickets and manage problems until closure.
*requisites*:
- aruba acsa or acsp is required.
- cisco ccie, & or ccnp are preferred.
- medium or advance english skills are required.
*benefits*:
- competitive salary (negotiable)
- grocery tickets - 12% of base salary
- 30 days of christmas bonus
- 10 days of vacations
- 50% vacation bonus
- 5 personal days per year
- medical insurance (you and your family)
- life insurance
- opportunity to grow in the company
lic.
salvador velasco
li-latam