Who we areat jingdong logistics (jd logistics), part of jd.com, we are a leading technology-driven supply chain and logistics solutions provider under jd.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage. Our global reach jingdong logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our global smart supply chain network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, joylogistics and joyexpress, as we continue scaling jd.com's international logistics footprint. Learn more about who we are and what we do: what we offer joining jd logistics means helping shape the future of global supply chain and logistics. You'll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you'll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry. About the team you'll be joining the jingdong logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment. Jd logistics is expanding rapidly in mexico—one of our key strategic markets in the americas. With our self-operated warehouse in the greater mexico city area and a growing nationwide delivery network, we are building a smart, reliable, and technology-driven logistics ecosystem. Join jd logistics mexico and be part of a global team that's redefining supply chain excellence and powering the future of commerce across latin america. Job title: account manager location: blvd. Miguel de cervantes saavedra 233-piso 1, granada, miguel hidalgo, 11520 ciudad de méxico, cdmx position overview: serve large and medium-sized corporate clients per corporate sales plans. Develop and maintain client relationships, deliver b2b solutions and integrated services, and collaborate internally to streamline online purchasing and post-sales processes. Understand market demands, meet performance and client development targets, advance e-commerce procurement, improve satisfaction and loyalty, and ensure accounts receivable collection. What you'll do enterprise client acquisition & performance: drive sales for fortune 500, listed, state-owned, and central enterprises. Execute plans to meet performance and client acquisition goals, expanding business reach. Strategy execution: finalize contracts with enterprise clients, design and implement sales/service plans, and deliver integrated solutions to meet procurement needs. Opportunity identification & operations: identify business opportunities, lead client operations, optimize processes, and create marketing scenarios to enhance customer experience. Market feedback & coordination: gather market/client insights, share industry intelligence, and collaborate with internal teams to streamline online purchases, payments, and after-sales support. Financial & relationship stewardship: manage receivables, provide consistent after-sales service, and deepen client relationships to boost satisfaction and loyalty. About you fluency in chinese and proficiency english and spanish strongly preferred proven experience in account management or customer operations, ideally within the logistics or e-commerce industry. Strong problem-solving and troubleshooting skills with a focus on operational efficiency. Excellent interpersonal and communication skills with the ability to manage multiple accounts simultaneously. Experience working in a multicultural and multinational environment is highly desirable at jingdong logistics, we're committed to building a diverse and inclusive workplace where everyone can thrive. We're proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic. Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.