If you love and are passionate about supporting people, consider a career with our team.
you will work with colleagues in a first class culture that provides a family atmosphere, we provide a high level of service
*company information*:
panorama mortgage group mission is to be the industry leading mortgage platform.
we empower mortgage professionals and brands through our strategic focus and determination in having the industry's lowest cost to manufacture a loan.
- communicates with and liaises between clients, branch managers, sales managers, loan originators, and other interested parties in matters relating to active loan files, answering questions and providing updates.
- tracks quality of service and satisfaction from clients and obtains referrals from all clients.
- tracks all requested documents in encompass.
- reviews documentation received within 24 hours of receipt for discrepancies, omitted data, verified income calculation, asset verification, aus requirements, and encompass updates based on verified information, and notifies loan originators when any discrepancies are found on documentation.
- partners with loan originators in resolving problems on files/documents.
- ensures files are complete and set up per company policy and procedures.
- verifies accuracy and consistency of information in file to ensure "closing" documents are prepared according to investor/product guidelines.
- this position has no supervisory responsibilities.
*requirements*:
- minimum of a high school diploma or equivalent
- must have a minimum english language comprehension of "b2 upper intermediate" according to the common european framework of reference (cefr) scale
- preference given for banking, finance, accounting, mortgage industry related studies and/or work experience
- sound judgment and decision-making skills.
- ability to work under pressure and with mínimal supervision.
- excellent communications skills.
- prolonged use of computers, telephone, and other standard office equipment which includes reading, writing, listening or speaking
*benefits*
- competitive salary
- career path
- monday to friday schedule
- us and mx holidays
- 26 % savings fund (13% employee and 13% company)
- minor medical expenses
- law benefits
*after the 6th month, you are eligible to*:
- 30 days of christmas bonus
- 100 % of vacation premium
pay: from $23,* per month
*language*:
- english (required)
work location: hybrid remote in *, circunvalación guevara, jal.